To help us clean your carpets efficiently and effectively, please follow the tips below.
- If we will need to move your furniture, please advise your cleaning technician about any special furniture considerations — weak legs, loose tops, etc.
- Vacuum the traffic areas before we arrive.
- Pin up full-length draperies so that they will be at least six inches from the carpet.
- Pin up skirts on upholstered furniture that may touch the carpet.
- Remove all breakable items from furniture that will have to be moved during the carpet cleaning process.
- Removing small pieces of furniture such as dining room chairs, magazine racks, etc., will shorten the process and return your carpet to normal use sooner.
- China cabinets cannot be moved unless completely emptied of all breakables. However, the carpet underneath such cabinets can be hand cleaned where sufficient room is available, or we can edge around the base.
- If any spots or stains may require special attention, please mark them with notes or point them out to your cleaning technician. If you know what caused the stain, please let us know. Our technicians have specialized training in handling these concerns.
If you need to reschedule your cleaning appointment, please try to give us as much notice as possible to allow us to schedule another job in that time slot. We appreciate your understanding.